You're currently on:

Customer Service

These terms and conditions govern your use of our website. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.
Shipping & Delivery
Saccloth Anashes aims to process and despatch your order within 2 working days of you placing it on www.sacclothanashes.com. We operate a live stock system if however your order cannot be fulfilled because it is out of stock we will contact you to discuss the alternatives that are available.

Your order will be sent via Royal Mail and will be sent "Recorded" or "Special delivery". Two to Five days should be allowed for order processing and delivery.

Note: Leading up to Christmas, you will need to allow up to an additional three days for shipping.

If your order has not reached you within three to five days (and up to seven days between the 1st December and the 15th January), please contact us at info@sacclothanashes.com. Once an order has been despatched, time taken for your purchase/s to reach you will also be dependent on Royal Mail and its partners.

Saccloth Anashes does not accept payment from or ship to destinations outside of the United Kingdom.

The cost of shipping your purchase to you is calculated based the item's specific weight and the cost of shipping that weight by the 1st class "Recorded Signed For" Royal Mail service.

There is an additional £1.50 shipping handling charge. Shipping Charges outside the UK:

We do not ship Items to destinations outside of the United Kingdom
Privacy & Security
Click here to view our Privacy Policy.
Returns & Replacements
Should you wish to return your purchase, the rules below are a guide to our returns policy. We try to be flexible to the needs of each individual customer, if in doubt please contact us at info@sacclothanashes.com
Items must be returned within 14 days of receiving the initial delivery, determined by the posting date stamp on the returned package.
Items must be returned in their original saleable condiiton. If it is soiled or damaged in an unsatisfactory manner, Saccloth Anashes reserve the right to waiver a refund for the product in question.
If a product is faulty then we will refund the cost of the product and the original postage. If the purchaser requires the return postage to be refunded, this must be specified in writing or any correspondence, and will be refunded either in the form of a bank refund or a credit note. Please ensure you include the duplicate copy of the invoice sent in the original package.
To exchange items for a product of a different value: If the new value is greater, then we will require your card details and will deduct the difference. If it is less, then the amount will either be refunded in the form of a bank refund for the difference or a credit note.
Saccloth Anashes reserves the right to issue a credit note instead of a bank refund. All refunds are subject to a handling fee barring warranty issues.
Saccloth Anashes does not take responsibility for returned items lost in the post.
None of the policies maintained by Saccloth Anashes affect your statutory rights.
Ordering
To order from Saccloth Anashes simply select the item in it's relevant category, specify it's attributes (size, colour etc.) and add it to your cart. Once the item is in your shopping cart you can remove it by clicking on the waste basket on the left hand side of its row.
When you are happy with your item(s) in your basket click on the "proceed to checkout" button and the checkout process will begin. Simply follow the step by step instructions and you will guided through to payment.
Our primary checkout option is through Nochex secure payment systems, you will be momentarily redirected to the Nochex secure checkout process follow their instructions and your card details will be securely approved or declined. Please note that as Saccloth Anashes is not in control of the resulting decision we cannot accept liability for accepted or declined Nochex secure payment results or decisions.
We will only ship to your card billing address ie. the address where the card is registered.
Viewing Orders
To view you order or to check the status of your order, simply click the log in button at the top right of all the pages of sacclothanashes.com and log into your account section. Alternatively if you want to contact us to check the status of your order please use the contact us section or the email / phone details at the bottom of this page.

Terms and Conditions

SITE ACCESS
1.1 You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website will only be accessible only if you have registered.]

USE OF WEBSITE
1.2 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
1.3 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
1.4 Subject to paragraph 1.2, no part of this Website may be reproduced without our prior written permission.

SITE UPTIME
1.5 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
1.6 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

VISITOR CONDUCT
1.7 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
1.8 When using this website you shall not post or send to or from this Website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.9 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.8.]

LINKS TO AND FROM OTHER WEBSITES
1.10 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.
1.11 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:
(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;
(b) you do not misrepresent your relationship with us or present any false information about us;
(c) you do not link from a website that is not owned by you; and
(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
1.12 If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

DISCLAIMER
1.13 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
1.14 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.

EXCLUSION OF LIABILITY
1.15 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
1.16 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

GOVERNING JURISDICTION
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

OUR DETAILS
Our business’s name is:
Daythree Ltd. T/A Saccloth Anashes

Our business address is:
Daythree C/O BCC Saccloth Anashes
65 Parade
Birmingham
B1 3QQ

Our contact details are:
info@sacclothanashes.com
0845 481 8106

Our website terms have been provided by ecommerce law experts www.ecomlegal.com. Ecomlegal.com provides a range of ecommerce and intellectual property documents.

What is the Gospel

Win an Ipad with Saccloth Anashes

Link to the Promo Page

Saccloth Anashes Twitter Updates